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FAQ

For your convenience, the most frequently asked questions are listed below. If you are unable to find your answer here, please contact our Customer Service Team. Thank You.

Where is Sigma Zingz & Thingz located?
Our headquarters are located in Seattle, Washington and our warehouse is located in Redlands, California

How do I become a Sigma Zingz & Thingz retailer?
You can apply for a Sigma Zingz & Thingz account by completing our online registration form.

What type of products do you sell?
We offer one of the industry’s largest selections of home decor, patio & garden decor, lighting and more.

Do you have any minimum order requirements?
No, we do not have any minimum order requirements. We will gladly fill your order regardless of how large or small it is, however, we do offer volume discounts depending on the size of your order. Please contact your personal account representative for details.

What forms of payment are accepted?

We accept all major CC’s like Visa, MasterCard, American Express, and Discover. If you would like to apply for payment terms please contact your personal account representative. Any other payment questions can be sent to our Customer Service Team via email, or by calling 888-466-5447.

Do you sell your products directly to the public?
Sigma Zingz & Thingz is a wholesaler and does not sell Sigma Zingz & Thingz products directly to the public.

Why do we need a Tax ID/Resale Certificate number?
Merchandise purchased must be for use in resale. Sigma Zingz & Thingz requests a copy of this information to validate a business as Sigma Zingz & Thingz is wholesale trade only. These processes are in place to protect Sigma Zingz & Thingz, as well as our valued retailers.

Can you send me a catalog?
Yes. Once you complete our online registration page, and are approved to become a Sigma Zingz & Thingz dealer, you can either view our catalogs online, or by contacting your personal account representative.

How quickly can I get your products?
If a product is available most orders ship out within 1-2 business days. Orders are processed daily Monday-Friday.

Can I use my own carrier?
Yes. If you have the account number and address for your freight carrier please provide that information to your personal account representative, and they will use that to ship your order.

How do I submit a claim?
Claims can be submitted directly to your CS Team via email.

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