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Terms and Conditions

Wholesale Trade Only

All accounts must have a city or county privilege license and have a state tax certificate to operate as a retailer, wholesaler or manufacturer. Merchandise purchased must be for use in manufacturing or resale.

Terms of Sale

MasterCard, Visa, Discover, and American Express; Advance Payment; Net 30 with approved credit –1.5% per month late charge subject to applicable state laws. We do not accept C.O.D. shipments. Orders may be subject to cancellation if credit application or payment information cannot be obtained by Zingz & Thingz after several contacts, up to the time of planned ship date. Order cancellations at the request of the customer must be submitted in written format via fax or email.

Minimums

Zingz & Thingz does not set a minimum order amount or require you to purchase in case packs.

Shipping

Zingz & Thingz shipping and handling rates were designed to be as reasonable as possible. The shipping and handling rates we charge are based on the cost of your order, and the destination zone. Please see Rate Chart and Zone Chart. Most of our orders ship out within 1-2 business days.

Backorders

Zingz & Thingz does not backorder.

Damages and Claims

All discrepancies and claims must be reported to Zingz & Thingz within 10 days of receipt of goods. Returns are not accepted without prior approval. Claims on single items $30 or greater in value will require photos supporting the claim to receive full credit. We do not accept non-defective merchandise returns.

Questions or Inquiries

Please contact our Customer Service Department by phone at 888-466-5446 or by fax at 805-306-3597. Office hours are Monday through Friday, 6am to 3pm, PST.

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